Privacy Policy

At Wine By Farr, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We collect personal information that you provide to us when you place an order, subscribe to our newsletter, or contact us. This may include:

• Personal Details: Name, email address, phone number, and shipping address.
• Payment Information: Payment details processed via Stripe, including card information. We do not store full payment details on our servers.
• Usage Data: Information on how you interact with our website, including your IP address, browser type, and the pages you visit.

Payment Processing

We use Stripe for secure payment processing. Stripe collects and processes your payment information in accordance with their privacy policy. We only receive confirmation of payment, not your full payment details.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve the performance of our website. The types of cookies we use include:

• Essential Cookies: Necessary for the website to function correctly.
• Analytical Cookies: Help us understand how you use our website and improve it.
• Marketing Cookies: Track your browsing behavior to provide targeted advertising.

You can control the use of cookies through your browser settings, but disabling them may affect your experience on our website.

How We Use Your Information

The information we collect is used to:

• Process and fulfill your orders.
• Communicate with you about your order or provide customer support.
• Send you promotional materials and updates, if you have opted in.
• Improve our website and services based on user feedback and analytics.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Companies that help us operate our website, process payments, or deliver products.
• Legal Compliance: If required by law or to protect our rights, we may disclose your information to legal authorities.

Data Security

We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact us at [Insert Contact Information].

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@byfarr.com.au
Phone: 03 5281 1733
Address: 101 Kelly Lane, Bannockburn VIC 3331